Best Banks to Save Your Money: Capital One 360 Vs. ING Direct

Are you looking to open a new savings or checking account? You might be torn between Capital One 360 and ING Direct! These are two popular banks that offer free checking accounts, high interest rates, and excellent customer service. In this post, we will review both Capital One 360 and ING Direct to see which one is the best for you. Read on to learn more about interest rates, minimum balances, fees, customer service, and the pros and cons of both banks.

Comparing Capital One 360 and ING Direct

Savings Accounts

When it comes to savings accounts, both Capital One 360 and ING Direct offer competitive interest rates. However, ING Direct currently has a slight edge with an interest rate of 1.80% compared to Capital One 360’s 1.50%. Both banks have no minimum balance requirements and no monthly fees.

Checking Accounts

Capital One 360 and ING Direct both offer free checking accounts with no minimum balances or monthly fees. However, Capital One 360 offers interest on their checking accounts, while ING Direct does not.

Customer Service

Both banks offer excellent customer service, but there are a few differences. Capital One 360 has more brick-and-mortar branches than ING Direct, which is an online-only bank. However, ING Direct offers 24/7 customer service, including online chat support and phone support. Capital One 360 also offers phone support, but their hours are not 24/7.

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Overall, both Capital One 360 and ING Direct offer great savings and checking account options with competitive interest rates, no minimum balances, and no monthly fees. The difference is in the details, so consider which features are most important to you when choosing between these two banks.

Pros and Cons of Both Banks

When considering which bank to choose, it’s important to weigh the pros and cons of each. Here’s a breakdown of the advantages and disadvantages of Capital One 360 and ING Direct.

Capital One 360 Pros

  • Interest-bearing checking accounts
  • More brick-and-mortar branches
  • Mobile check deposit
  • High-quality mobile app
  • $50 referral bonus

Capital One 360 Cons

  • Slightly lower interest rates on savings accounts
  • Limited number of free ATMs

ING Direct Pros

  • Higher interest rates on savings accounts
  • No ATM fees worldwide
  • 24/7 customer service with online chat support
  • No minimum balance or monthly fees

ING Direct Cons

  • No interest-bearing checking accounts
  • No brick-and-mortar branches
  • Limited mobile app features

Overall, both banks have their pros and cons. Capital One 360 offers more features for those who want to do banking in person, while ING Direct offers great online support and no ATM fees worldwide. Consider your preferences and what is important to you when choosing between these two great options.


After reviewing the features, pros, and cons of both Capital One 360 and ING Direct, it’s clear that both banks offer competitive options for those looking to save and manage their money.

If you value having access to in-person banking, a high-quality mobile app, and an interest-bearing checking account, Capital One 360 may be the best option for you. However, if you prioritize higher interest rates on savings accounts, worldwide ATM fee reimbursement, and 24/7 customer service with online chat support, then ING Direct is the bank to choose.

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Ultimately, the decision comes down to your personal preferences and what you most value in a banking experience. We hope this article has helped you make an informed decision about which bank is right for you.

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